Terms of Service for Harku

Introduction and Acceptance of Terms

Welcome to Harku, a video/audio‑to‑text service. By accessing or using Harku, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, please do not use the service.

Use of the Service

Harku provides media transcription and related features (e.g., subtitle export). You agree to use the service in accordance with all applicable laws and regulations.

User Accounts and Registration

Account Creation: Some features require an account. You must provide accurate and complete information during registration.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
User Responsibilities: Notify us immediately of any unauthorized use of your account or any security incident.

Content and Intellectual Property Rights

All content and technology that power Harku are protected by intellectual‑property laws. You retain ownership of the media you upload and the transcripts generated for you. The Harku platform, models, code, and documentation remain the property of their respective rights holders.

Prohibited Activities

You agree not to engage in any of the following while using Harku:

Unauthorized access to or distribution of our proprietary code, models, or infrastructure
Reselling or sublicensing the service without written permission
Interfering with or degrading the security or performance of the service
Uploading or processing content that infringes others’ rights or violates laws
Attempting to bypass rate limits, authentication, or other security controls

Privacy and Data Collection

Harku collects the following types of data to operate the service:

Account Information (e.g., name, email)
Usage Details (e.g., features used, timestamps)
Device Information (e.g., OS, browser, IP)
Cookies/Local Storage (preferences, sessions)
Payment and Billing Information (processed by our payment provider)
Uploaded Media & Outputs (source files, transcripts)

For more details on data practices, see our Privacy Policy.

Pricing and Payments

All purchases are final and non‑refundable unless required by law
Introductory offer for Pro Monthly: first month may be discounted (e.g., $19) when available. A 7‑day refund guarantee applies to the first billing period of the first Pro Monthly subscription for new customers only, provided a refund request is submitted within 7 days of the initial charge and usage is within fair‑use limits. We reserve the right to decline refunds in cases of abuse or excessive usage. This policy does not apply to renewals or other products unless explicitly stated.
Prices and features may change; we will provide notice where required
You agree to pay all charges associated with your selected plan and method

Termination

We may suspend or terminate access for violations of these Terms, abuse, or security risks, with or without notice as permitted by law.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or availability of the service and disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Harku and its affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor for lost profits, revenues, or data.

Indemnification

You agree to indemnify and hold harmless Harku, its affiliates, and their officers, directors, employees, and agents from claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the service or violation of these Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws applicable at our principal place of business, without regard to conflict‑of‑laws rules. Disputes will be resolved through binding arbitration or the competent courts where applicable law does not permit arbitration.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes signifies your acceptance of the new terms.

Contact Information

If you have any questions about these Terms, contact us at [email protected].

By using Harku, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Harku!